tertmeti

Terms & Conditions

Terms and Conditions

When visiting the website www.tertmeti.com, you are obliged to familiarize yourself with our privacy policy. Changes and additions to this Privacy Policy may be made, therefore tertmeti.com encourages you to periodically review the Privacy Policy.

The user, who voluntarily provides personal information to tertmeti.com, automatically authorizes tertmeti.com to use the user's personal data for storage and processing purposes.

This privacy policy defines the manner, purposes, terms of use and storage of tertmeti.com users' personal data. Based on the Law of Georgia "On Personal Data Protection", the purpose of tertmeti.com is to protect the user's personal data.

This document (Privacy Policy) is an integral part of the terms and conditions of using the tertmeti.com website, which is a mutually binding document.

purchase/purchase

If you wish to purchase a product or service made available through the Service ("Purchase"), you may be required to provide information relevant to your purchase, including, but not limited to, your credit or debit card number, the expiration date of your card, your registration address, and the shipping address required. information.

You represent and warrant that: You have the legal right to use any Card(s) or other payment method(s) in connection with any Purchase; and that the information you provide is true, correct and complete.

In order to make payments and purchases, it may be necessary for us to use a third-party service. By providing your information, you authorize us to provide that information to third parties subject to our privacy policy.

We reserve the right to refuse or cancel your order at any time for certain reasons, including but not limited to: product or service availability, errors in product or service description or pricing, errors in your order, or other reasons.

We reserve the right to refuse or cancel your order if we suspect fraud or an unauthorized or illegal transaction.

Order cancellation/refund/reimbursement

To cancel the order and return the money, read the relevant terms and conditions on the given link

https://tertmeti.ge/menu/return

Accounts

When you create an account on our website, you confirm that the information you provide is accurate, complete and current at all times. Incorrect, incomplete or outdated information may result in immediate cancellation of your account.

You are responsible for maintaining the confidentiality of your account and password. You agree to be responsible for any and all activities or actions associated with your account and/or password. You must notify us immediately of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, file accounts, remove or edit content, or suspend orders at our sole discretion.

Definition of Terms

The terms used in this document have the following meanings:

tertmeti.com (hereinafter "we", "our", "website") - based in accordance with the legislation of Georgia, the identification code of the entrepreneur is 240010431115, registered: St. Kaspi, Saakadze 59,
Personal data - any information related to an identified or identifiable natural person.
Data processing - any action performed on data using automatic, semi-automatic and non-automatic means.
Data subject (hereinafter the user) - any natural person about whom data is processed.
User's consent - expressed will regarding the presentation of this document by the user and the processing of his/her personal data.
Third party - any natural or legal person, public institution.
Direct marketing - offering goods and services through mail, phone calls, e-mail or any other means of telecommunication.
Consent

Use of the Tertmeti.com website is considered as the user's consent to the privacy policy. Accordingly, the user of tertmeti.com grants the right to process, store and use the personal information provided by the user.

The mentioned information will be used by tertmeti.com for the purposes of service provision, taking into account the applicable legislation.

Basics of data processing

Tertmeti.com will process the user's personal data if:

There is user consent.
Data processing is required by tertmeti.com to fulfill its legal obligations.
Data processing is necessary to provide services to the user.
The purpose of processing the user's personal data

improving the quality of service of tertmeti.com;
duly fulfilling tertmeti.com's legal obligations;
Elimination of claims made by the user;
monitoring of activities identified by the user on the website;
Notifying users of updated data on tertmeti.com;
effective communication with the customer;
User feedback;
testing the innovations introduced by tertmeti.com;
Introducing new products and news on the website;
Determining the groups of users for whom news should be offered;
implementation of marketing and other activities;
Providing information on purchases made by the user;
receiving information from an authorized third party regarding the fulfillment of monetary obligations by the user;
prevention of improper use of tertmeti.com system;
Prevention of crimes provided for by the Criminal Law Code of Georgia;
delivery to competent state bodies;
protection of legal interests;
Other legitimate purpose granted to tertmeti.com by the Georgian law on personal data protection.
User Authority

The user has the right to request from tertmeti.com the following information regarding data processing:

which user data is processed by tertmeti.com;
Purpose of data processing
Legal basis for data processing;
how the data was collected;
To whom the data about the user was provided, the basis and purpose of providing the data;
At the request of the user, tertmeti.com is obliged to correct, update, add, block, delete or destroy the data if they are incomplete, inaccurate, not updated or if their collection and processing were carried out in violation of the requirements of the law.

The user has the right to contact the state inspector's office or the court in case of violation of the rights stipulated by the Georgian law on personal data protection.

The user has the right to refuse the consent given by him to tertmeti.com at any time and to request the termination of data processing and/or the destruction of the processed data.

User Obligation

The user is obliged to provide tertmeti.com with complete and correct information about himself in order to receive the service in the future. This obligation also applies to changes in information provided by the user.

call centre

In order to improve the quality of tertmeti.com service, problem solving, feedback and security, incoming and outgoing calls are recorded, stored and processed.

By using the tertmeti.com website, the user consents to the storage and processing of his personal data and cookies by tertmeti.com.

The user is obliged to provide tertmeti.com with complete and correct information, in case of changes, to update the information provided by him.

A minor

tertmeti.com lacks the ability to verify the truthfulness and correctness of the information provided by the user, including the user's age. If it becomes known that the person providing the information is not a minor, tertmeti.com is entitled not to take into account the information provided by the minor. If you become aware that the person registered on tertmeti.com is not of legal age and does not have the consent of the legal representative regarding the use of the website, please inform us about this.

Who we share user data with

Sharing of personal data is carried out for partner courier service companies, which ensure the delivery of purchased products to the user at the address specified by him. The following information about the customer will be transferred to the courier service partner companies: order details, name, address and contact number. The information provided to the partner courier companies will be used only for the purpose of delivering the purchased products.

The sharing of the user's personal data may be necessary in the cases provided for by the current legislation of Georgia, for the purpose of crime detection, investigation or crime prevention.

Tertmeti.com may use the user's personal information, in particular, name and e-mail address, based on the user's interests, through direct marketing, to provide advertising materials, to provide interesting services to the user, to improve the quality of products, services and services. with postal address/phone number. In order to carry out direct marketing, tertmeti.com reserves the right to transfer the aforementioned personal information to third parties who, based on the contractual relationship, will provide advertising services to tertmeti.com.

tertmeti.com is authorized to share personal information with any third party in the cases provided for by the current legislation of Georgia, except for the above.

Request to stop direct marketing

The user has the option at any time to ask tertmeti.com to stop direct marketing. A user's request to stop direct marketing does not oblige tertmeti.com to stop providing information about updates and changes.

If you wish to stop receiving direct marketing, you can contact tertmeti.com by e-mail. This does not mean termination of other services provided by tertmeti.com.

Log files and cookies

tertmeti.com uses a standard log file procedure. Like other websites, tertmeti.com uses cookies. Log files and cookies are used for the website to store information about user behavior and to improve the quality of service. The following information is generated and collected through them:

IP address
device type
browser
Time, date and duration of website visit
From which platform the user was redirected to the tertmeti.com website
Information about the actions taken on the tertmeti.com website - what products the user visited
This information does not identify a specific user and will provide analytical data.

The purpose of processing such information is:

Let's analyze the trends
tertmeti.com to manage the website
to produce statistics
Track user actions to create a website experience
To develop and implement effective marketing activities
To provide advice and recommendations
When starting to use the website, the user has the option to accept cookies. If the user does not press the appropriate button and continues to use the website despite the notification, such action will be considered as consent by the user.

Cookie settings can be changed by changing browser settings.

receiving data

tertmeti.com receives information from the following sources:

When a user fills out a website registration form
When communicating by phone or email
When the user uses the tertmeti.com website and chat
What kind of data is processed?

When registering on the website, the user provides the following information:

mobile number
e-mail
Address
name and surname
Password for authorization in the online store
For registration, it is necessary to specify the mentioned information, without which the user will not be able to register on the website.

After selecting the products, the user will be directed to the bank's payment page for the purpose of payment, where he indicates the data of his card and confirms the transfer. tertmeti.com does not have access to the user's bank card data. tertmeti.com receives information about the payment by the user.

Confidential data retention period

tertmeti.com takes responsibility for the confidentiality and security of the user's personal data.

tertmeti.com stores confidential information about the user for the period necessary to achieve the goal stipulated by the legislation and this policy.

safety

It is important for tertmeti.com to protect the confidential information provided by the user. The user's personal profile is accessible only through the user name or password chosen by him. tertmeti.com Please do not disclose this information to third parties. Otherwise, tertmeti.com will take full responsibility.

tertmeti.com applies all measures to protect the user's confidential information, however, it does not take responsibility and does not provide any guarantee for the actions of third parties who make illegal access to tertmeti.com's servers.

third party

tertmeti.com disclaims all responsibility regarding other websites that may be placed as an external link on the tertmeti.com website. The privacy policies of other websites may differ from this policy. Accordingly, tertmeti.com invites you to familiarize yourself with the terms of use and privacy policy of the website indicated as an external link.

Changes and additions

Changes and additions may be made to this document. In case of changes or additions, the user will receive a personal message or will be published on the website.

Changes and additions come into force after tertmeti.com sends a personal message to the user or publishes them on the website. After the amendments and additions enter into force, the user's use of the website will be considered as consent to the amended terms.

Link to tertmeti.com